Pumpskart.com

At Pumpskart.com, we are committed to ensuring fast, safe and reliable delivery of all orders for pumps and motors in Bangalore. Deliveries are fulfilled using trusted third-party logistics platforms like Porter, LoadShare, or similar services. Please read the following terms carefully before placing your order:

1. Delivery Timeline
  • We strive to provide same-day or next-day delivery depending on product availability.
  • Exact delivery times cannot be guaranteed due to factors such as traffic, weather, or logistics partner availability.
  • During rainy seasons or high-demand periods, delivery may be delayed or booking may take longer.
2. Delivery Area
  • Deliveries are currently available only within Bengaluru city limits.
3. Shipping Charges
  • Delivery charges must be paid by the customer and depend on:
    • Delivery distance
    • Weight of the product
    • Delivery timing and location
  • Exact delivery charges cannot be confirmed in advance; we can provide an estimate if requested.
  • Charges may vary at the time of booking based on:
    • Peak-hour pricing
    • Traffic-based rerouting
    • Long-distance surcharges
  • Final charges are confirmed via the delivery app at the time of booking and may slightly change.
4. Delivery Conditions
  • Deliveries are arranged through third-party apps like Porter or LoadShare.
  • Unloading the product is the customer’s responsibility.
  • If the delivery partner is made to wait, the customer will bear any additional waiting charges.
  • If booking is not immediately available, please allow some time for us to secure a delivery slot.
5. If Booking Fails
  • If delivery cannot be booked, the customer will be notified and a full refund will be processed within 24–48 hours.
6. Order Tracking & Communication
  • Once the order is booked, tracking details will be shared via WhatsApp.
  • The invoice/bill will also be sent through WhatsApp for your convenience.
7. Customer Responsibility
  • Customers must share the correct delivery location via WhatsApp along with an alternate contact number.
  • If the customer is unavailable or unreachable at the time of delivery, Pumpskart will not be responsible for delays or failed delivery.
  • Re-delivery attempts will incur additional charges.
8. Unboxing & Damage Claims
  • Delivery agents will not open or install the product.
  • A mandatory unboxing video must be recorded as proof.
  • Any damage must be reported within 1–3 hours of delivery, along with the unboxing video.
  • No claims or exchanges will be accepted without video proof or if reported after the specified window.

For any questions or assistance, please contact us via WhatsApp or email.

Thank you for choosing www.pumpskart.com – where reliable service meets quality products.